Store Policies

1. Food and Drink

Outside food and drink are not prohibited but are strongly discouraged, as food and drink can damage, ruin, or otherwise harm other people’s and the store’s property.
Food is not allowed on any wooden table surface without a plate, napkin, or other container.
Drinks must have a re-sealable lid to be allowed on the tabletops.
No one wants their cards ruined by a spilled drink.

2. Foul or Abusive Language

This will not be tolerated at any event, self hosted or hosted by the store. You may be expelled from any event without prizes at the sole discretion of staff for any derogatory, abusive, or foul language.
You do not want to contribute to our Nurgle (swear) jar!

3. Bullying

Bullying, including hazing, discriminatory or derogatory language, comments or activities will not be tolerated at any level.
Friendly banter can go too far, if someone asks you to stop, you stop.

4. Theft

Theft of any property is not tolerated and will result in a banning and a report to local law enforcement and to the sanctioning body for all events.

5. Improper Attire

Wearing obscene, demeaning, or overly revealing attire is not allowed. You may be asked to leave if you are wearing anything that we believe to be inappropriate. This is at the sole discretion of Staff.

6. Poor Personal Hygiene

If you have not taken a shower, washed your clothes in a while, cut your nails, or emit any other disturbing odors, Staff may ask you to leave and do so.
There are drug stores within walking distance of the shop.

7. Drugs or Alcohol

In or out of your person, anyone caught with legal or illegal drugs at an event including parking lots may receive a life-time ban on the first offense without warning.

Vapes - We understand that some customers may carry vapes.

Please vape outside and more than five feet from the doors to prevent any smoke/vapor from going inside the shop.

There may be some events that are marked as 21+ in which case, the store will be verifying IDs to check to see if customers are of legal drinking age.

Of age customers will be given a wrist band verifying their age.
Anyone caught using a fake ID, trying to steal a wristband, or consuming alcohol while underage will be asked to leave and may result in a life-time ban on the first offense without warning. There are no exceptions to this rule, even for private events.

8. No Weapons

Prohibits the carrying of concealed weapons by all persons other than On-Duty Local Law Enforcement Officers.
For Off-Duty Law Enforcement Officers who must carry a weapon, there is a Police Precinct where you can check in your items safely at the address below. It is, fortunately, right on our street!

75 S Van Brunt Street
Englewood, NJ 07631

Otherwise, leave all weapons at home, do not bring them in your cars, bags, or on your persons.

9. Horseplay

Horseplay of any kind (hitting, mock fighting, kicking, etc.) is not tolerated. You may be asked to leave for Horseplay at the discretion of Staff.

10. For trading card games

Players are allowed to trade their cards in-store to other players, only if the trade is card for card
Players are forbidden from conducting cash transactions in-store.

This means if you have a $5 card for sale, you will need to conduct the cash transaction outside.
This includes pushing such a cash sale for that card on our property or in our Discord channels.

Our store does not exist for others to conduct a rent-free and unlicensed business on our property.

Violating this policy will lead to a warning or possible ban from the property, as well as from any future Saga concepts locations (up to Managerial Discretion).

In addition, violators of this policy may have their account reported to Konami/Pokemon/WoTC/Bushiroad/Bandai, which may lead to a potential suspension from sanctioned Events. This includes but not limited to local tournaments, Regional Qualifiers, Sneak Peeks, World Championship Qualifiers, etc.

11. Photo Policy
Participation in our events may result in your photograph being taken for promotion on Saga Concepts' website, social media and literature. Some game companies also require photographs of our events for Organized Play support. They may use those images in their marketing efforts as well. By participating in our events you are agreeing to let your image be used as described above. If you have a concern about this policy please speak to a staff member. While on the Saga Concepts premises you are being recorded on CCTV for security purposes.

12. Put Fun First
Competition is part of gaming, but win or lose, we keep it friendly, respectful, and fun. We expect fairness, honesty, sportsmanship, inclusiveness, and learning are all expected from all players, customers, spectators, and staff.

13. Start times for our events

If we post that the tournament starts at 7pm, Round 1 fully starts at 7:10pm. We give players 10 minutes to get to the right table and to set up for their match. The only times we will start earlier than 10 minutes is when we are running a pre-release, such as One Piece, or when an event requires a deck list to be verified. Round 1 will start 5 minutes after the stated event time. For example, if One Piece's Pre-Release event starts at 7 pm, Round 1 will start at 7:05. If an event requires a deck list check, please arrive early or email in your deck list to be check ahead of time. If you are going to be late, Please call the store at (201) 408-2200 and make sure you paid ahead of time so we can pair you. We do not want to hear from a friend that you are running late because it leads to confusion, especially with all the new apps wea are using such as BushiNavi and Bandai TCG+. If you wish to join the event after ten minutes past the start time, you will be assessed a late fee. Buying your ticket online is the best way to secure your spot in the event and avoid being assessed a late fee. 13.5 Signing into events - We ask players to sign in for their respective games. Bandai, Bushiroad, Wizards of the Coast and Konami use unique tournament software to both run the event and keep track of attendance. Our attendance in these apps and software is how we secure promo materials, such as tournament packs, promo cards, winners packs, OTS packs, etc. We will be asking players to make sure they are registered for their respective game. If you need help setting up an account, please come in early and either I or a staff member will help you set up an account.